Nondiscrimination Notice

Our Commitment

ANSA Neurology & Cognitive Care Institute complies with applicable federal and California civil rights laws and does not discriminate, exclude people, or treat people differently on the basis of race, color, national origin, age, disability, sex, gender identity, sexual orientation, or any other protected characteristic.

ANSA provides free aids and services to people with disabilities and to people whose primary language is not English to ensure meaningful access to our services.

Prohibited Grounds of Discrimination

We do not discriminate on the basis of:

• Race, color, or national origin
• Age
• Disability (physical or mental)
• Sex, including pregnancy, sexual orientation, gender identity, and gender expression
• Religion or creed
• Ancestry or ethnic group identification
• Marital status
• Medical condition or genetic information
• Any other basis prohibited by federal or California law

Language Assistance

ANSA Neurology & Cognitive Care Institute serves patients in English, Spanish, and Armenian. If you need additional language assistance services, they are available to you free of charge. Please ask any member of our team.

The following notices are provided in multiple languages to inform patients of their right to free language assistance:

Spanish / Español	Tiene derecho a servicios de asistencia de idioma gratuitos. Llame al (818) 240-9041.
Armenian / Հայերեն	Դուք ունեք անվճար լեզվական օգնության իրավունք: Զանգահարեք (818) 240-9041:
Chinese / 中文	您有权获得免费语言协助服务。请致电 (818) 240-9041。
Korean / 한국어	귀하는 무료 언어 지원 서비스를 받을 권리가 있습니다. (818) 240-9041로 전화하십시오.
Tagalog / Filipino	May karapatan kang tumanggap ng libreng tulong sa wika. Tumawag sa (818) 240-9041.
Vietnamese / Tiếng Việt	Bạn có quyền được hỗ trợ ngôn ngữ miễn phí. Gọi (818) 240-9041.
Farsi / فارسی	شما حق دارید خدمات ترجمه رایگان دریافت کنید. با (818) 240-9041 تماس بگیرید.
Arabic / العربية	لديك الحق في الحصول على خدمات مساعدة لغوية مجانية. اتصل على (818) 240-9041.

Accessibility Assistance

We provide free aids and services to patients with disabilities to communicate effectively with us, including qualified sign language interpreters and written information in other formats. If you need these services, please contact us in advance so we can arrange them for your appointment.

How to File a Grievance

If you believe you have been discriminated against on the basis of race, color, national origin, age, disability, or sex, you have the right to file a grievance. You may file a grievance with our Civil Rights Coordinator by mail, phone, or email using the contact information below.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the OCR Complaint Portal at ocrportal.hhs.gov, or by mail or phone:

• Mail: U.S. Department of Health and Human Services, 200 Independence Avenue S.W., Room 509F, HHH Building, Washington, D.C. 20201
• Phone: 1-800-368-1019 (TDD: 1-800-537-7697)

For California civil rights complaints, you may also contact the California Department of Managed Health Care or the California Department of Public Health.

Contact & Civil Rights Coordinator